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Privacy Policy
Happy Insights | Effective September 29, 2026
This Policy explains how Happy Insights handles personal information when you visit our website, contact us, book or receive coaching or consulting, purchase services, or receive appointment texts.
Information we collect
You may provide your name, email address, phone number, billing and booking details, messages, intake answers, and information you choose to share during coaching. Payment processors may collect payment card details; we ordinarily receive payment status and transaction details rather than full card numbers. Our website and service providers may automatically collect device, browser, IP address, and usage data, including through cookies or similar technologies, depending on the tools enabled.
How we use information
We use information to respond to inquiries; schedule and deliver services; send confirmations and appointment reminders; process payments; keep business records; protect our services; comply with legal obligations; and, where permitted and chosen by you, send updates or marketing. We may use service feedback to improve offerings. We do not use private coaching disclosures in public testimonials without separate permission.
SMS privacy
We use a mobile number you provide for agreed service related texts such as appointment reminders and scheduling notices. Message frequency varies. Reply STOP to opt out or HELP for help, or contact [email protected]. Message and data rates may apply. We share phone numbers and message data with messaging providers only as needed to deliver and support the service, and with other parties if legally required. We do not share SMS consent or mobile numbers with third parties for their own marketing.
When we disclose information
We may disclose information to service providers who help with scheduling, payment processing, website hosting, email, messaging, video meetings, and record storage; professional advisers; and authorities when required by law or reasonably necessary to protect rights and safety. We may transfer information as part of a business transaction, with appropriate safeguards. Each provider may also process data under its own privacy notice where it acts independently.
Cookies and outside services
Cookies and similar technologies may support site operation and measure usage. Your browser may let you restrict cookies, though some features may then work differently. Links to other sites are governed by those sitesā€™ policies.
Retention and security
We keep personal information for as long as reasonably needed to provide services, maintain records, resolve disputes, and meet legal obligations, then delete or deidentify it when appropriate. We use reasonable administrative, technical, and physical measures suited to the information we hold, but no transmission or storage method is completely secure. Please avoid sending highly sensitive information by ordinary email or SMS.
Your choices and rights
You may ask to access, correct, or delete information by emailing [email protected]. We will respond as required by applicable law and may need to verify your identity or retain information where legally permitted or required. You may unsubscribe from marketing email using its link and opt out of SMS by replying STOP. Applicable state privacy laws may provide additional rights, including appeal or opt out rights, depending on our activities and whether those laws apply to us. We will not discriminate against you for exercising applicable privacy rights.
Children
Our services and website are intended for adults and are not directed to children under 13. We do not knowingly collect information from children under 13 through the website. If you believe a child supplied information, contact us so we can review and take appropriate action.
International visitors
We operate primarily in the United States. If you contact us from elsewhere, your information may be processed in the United States, where privacy laws may differ. If we begin actively serving jurisdictions with additional requirements, we will update this Policy as needed.
Changes and contact
We may revise this Policy and will post an updated effective date. Material changes will be communicated when required by law. For privacy requests or questions, contact Happy Insights at [email protected] or 1343 S. Rimpau Blvd, Los Angeles, CA 90019.
